We ship worldwide from the USA. International customers should note that all prices are in U.S. dollars. Refer to our International Orders and Shipping page for complete details.
If you have questions related to an order you have placed or received, need assistance or clarification, and for any other Customer Service issues please email or call us at:

Email: orders@u-options.com
Telephone: (817) 442-1510 or (888) 823-6322.
Fax: (817) 886-3784

The best time to reach us is between 9:00 a.m. and 5:00 p.m., Central Time. Please leave a message outside of those hours, or if we are unable to attend your call.


Click on the “Customer Service” button for our policies related to the following:

Availability

Gift Packaging

Guarantee

Payment Options

Privacy Statement

Refund, Exchange and Return Procedures

Security

Shipping

Shopping and Ordering

Special Orders

Taxes

Terms and Conditions of Use


Prefer to Order by Phone? Please call us toll-free at 888-823-6322.

The best time to reach us is between 9:00 a.m. and 5:00 p.m., Central Time. Please leave a message outside of those hours, or if we are unable to attend your call.


If you are not pleased by any aspect of your experience with us, then we are not pleased. Don’t just walk away. Please let us know how we can better serve you at:

suggestions@u-options.com
Our mailing address is:

Underwear Options
P.O. Box 686
Colleyville, TX 76034
USA