NOTE: As indicated in our Shipping section, we are currently unable to accept or ship orders outside of the U.S., Australia, Canada, Japan, New Zealand, and specific European countries. Refer to our International Orders and Shipping page for complete details. Availability: An * by the size or color options indicates that the item is NOT in stock in that size or color, but can be delivered within approximately 2 to 3 weeks of receiving your order. Otherwise, the item is available for immediate delivery. Shopping: 1. Click on any designer's logo to view their collections. 2. To access any item within a collection, simply click on the item image. A more detailed presentation of the item will appear showing details and ordering information. 3. Use the dropdown menus to make your size and color selections - just point and click. 4. Click on “Add to Cart” to set aside those items that you’d like. 5. You may access your shopping cart at any time to view your selections by clicking on the “Show Order” button, and from there deciding what you would like to purchase, and in what quantity. Checkout: Once you’ve decided what you would like to purchase, and in what quantity, we offer several methods to make your shopping experience safe and easy. 1. The easiest, most convenient option is on-line ordering through the use of our encrypted secure servers. As indicated in the Payment Options section, we accept American Express, Visa, MasterCard, and Discover. International Credit Card Orders: A fax of the front and back of the customer's card, printed order form including amount (or order number and amount), and signature is required for all international orders. This extra security measure helps us protect our customers and keep costs down. Please fax the required information to 1-817-442-1151 as soon as possible so that we may begin processing your order. Refer to our International Orders and Shipping page for complete details. 2. To order by fax, print out your order summary and fax to: 1-817-442-1151. Make sure to include an email address so we can confirm your order. 3. To order by mail, print out your order summary and include either your credit card information, personal check, or money order. Sorry, no C.O.D.'s. Mail your order to: Make sure to include an email address so we can confirm your order. Confirmation: After we receive your order, you will receive a confirmation email from us, at the email address you provided, confirming that the order has been received. You may also receive an email giving you an availability update. Note that confirmations are provided only by email. MODIFYING OR CANCELING YOUR ORDER: Orders may be canceled or modified prior to shipment. If you would like to make any changes to your order, please email, call or fax us with your desired changes. If your order hasn’t gone out, we will gladly change or cancel it. However, once it has been shipped, any modification or cancellation falls under our Returns and Exchanges policy, whereby you may incur additional shipping expenses. |
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